Missed event requests · Group sales
Do not let the next retreat, wedding or banquet disappear into a missed-call list.
Capture dates, attendance, bedrooms, meeting space and catering on the first conversation, then give sales a complete brief and a clear owner.
Book a demoSimulated guest journey
“Thirty-six people, eighteen rooms, two days in March—and a private dinner.”
- Guest
The planner calls or writes
The first request is answered even when the sales manager is in a meeting or off duty.
- HotelMargin AI
The commercial brief is qualified
Preferred dates, attendance, room nights, layout, catering and contact timing are gathered.
- Connected system
The same brief reaches sales and WhatsApp
Your existing sales inbox or CRM receives the opportunity; the planner receives a clear summary.
- Your team
The sales manager builds the relationship
A person checks space, shapes the offer, negotiates and issues the proposal.
Illustrative outcome
Sales receives a structured opportunity and the planner knows exactly who will follow up.
Your channels and systems stay
One visible guest journey. No rip-and-replace project.
Keep your telephone channels, WhatsApp, PMS, booking engine, payment provider and team inboxes. HotelMargin coordinates the guest-facing steps and hands control back to your people.
- Existing sales inbox or CRM and account-manager ownership
- Voice and WhatsApp enquiry capture
- Your room and event-space availability sources
- Current proposal, contract and payment processes
Human where hospitality matters.
AI qualifies and organizes. Your account manager owns every commercial promise and uses the saved time to design a better proposal and follow up personally.
Missed-demand profitability
Test cost against the revenue already trying to reach you.
Start with USD assumptions and adjust every value. Results are illustrative scenarios, not forecasts, guaranteed savings or measured HotelMargin outcomes.
Your assumptions
Methodology
ROI = (contribution + capacity value − monthly service cost) ÷ monthly service cost. One-time implementation costs, taxes and booking-mix effects are excluded.
USD model. MAD/EUR displays use fixed planning rates, not live exchange rates.
Illustrative monthly results
Simulated volume
0.7
Illustrative additional event wins
Team capacity released
1 hours
$17
- Illustrative revenue
- $8,640
- Illustrative contribution
- $3,024
Contribution + capacity value
$3,041
Net operating value after service cost
$2,141
Illustrative monthly ROI
237.9%
Capacity value is shown separately from booking or ancillary contribution and is not treated as payroll savings.
Start with USD assumptions and adjust every value. Results are illustrative scenarios, not forecasts, guaranteed savings or measured HotelMargin outcomes.
FAQ
Questions hotel teams ask
Can HotelMargin price or confirm an event?
No. It prepares the qualified brief. Your sales team confirms space, rooms, pricing, terms and contracts.
What drives event ROI?
Your event volume, missed share, assumed recovery, close rate, event value and margin. Qualification time released is valued separately.